Cigna Hearing Aids: Medicare Copays, Coverage and Start Hearing in 2026

All 224 Medicare Advantage segments sold under the Cigna Healthcare name in 2026, now run by HCSC, include hearing aids in their CMS filing, with median reported copays per aid of $399 at the low end and $1,800 at the high end. Separately, Cigna's commercial medical plans moved to Start Hearing as national provider on January 1, 2026.

Figure 1

Hearing benefits filed nationally, 2026

Counts are plan segments filed with CMS, not members.

224

Plan segments filed

100%

Include hearing aids as a built-in benefit (%)

$399

Median lowest copay per hearing aid (USD)

100%

Include a routine hearing exam (%)

Hearing benefits filed nationally, 2026
Plan segments 224
Distinct contract-plans 172
Mandatory aid flag count 224 224
Mandatory aid flag (%) 100 224
Median of reported minimum per-aid copays (USD) 399 224
Median of reported maximum per-aid copays (USD) 1800 224
Routine exam flag (%) 100 224
OTC aid flag (%) 100 224
How to read these numbers (1)

n is the number of plan segments a share or median is computed on; it is blank for plain counts.

Source:

Figure 2

Hearing benefits by state

Shares count plan segments filed in each state, not people. A median is hidden when fewer than 5 segments report a value.

100%
Not in this file

AlabamaAL

Plan segments
18
Include hearing aids (%)
100%
Include a routine hearing exam (%)
100%
Median lowest copay per aid (USD)
$399
Segments reporting a copay (n)
18
Hearing benefits by state
AL 18 100 100 399 18
AR 9 100 100 399 9
AZ 6 100 100 399 6
CO 4 100 100 fewer than 5 plans 4
CT 2 100 100 fewer than 5 plans 2
DC 3 100 100 fewer than 5 plans 3
DE 3 100 100 fewer than 5 plans 3
FL 16 100 100 399 16
GA 23 100 100 399 23
IL 7 100 100 399 7
KS 3 100 100 fewer than 5 plans 3
KY 3 100 100 fewer than 5 plans 3
MD 5 100 100 399 5
MO 8 100 100 399 8
MS 12 100 100 399 12
NC 20 100 100 399 20
NJ 2 100 100 fewer than 5 plans 2
NM 1 100 100 fewer than 5 plans 1
NV 2 100 100 fewer than 5 plans 2
NY 1 100 100 fewer than 5 plans 1
OH 8 100 100 399 8
OK 2 100 100 fewer than 5 plans 2
OR 2 100 100 fewer than 5 plans 2
PA 13 100 100 399 13
SC 11 100 100 399 11
TN 17 100 100 399 17
TX 29 100 100 399 29
UT 2 100 100 fewer than 5 plans 2
VA 4 100 100 fewer than 5 plans 4
WA 3 100 100 fewer than 5 plans 3
Source:
How to read these numbers (12)
fewer than 5 plans
Median hidden because fewer than 5 plan segments report it; the n column still shows how many do.
no cap filed
No plan segment filed a coverage cap (in state rows: in the stratum shown); this does not mean unlimited coverage.
not reported
No plan segment reported this value in its CMS filing.
  • Original Medicare: Hearing aids and fitting exams (Reference): Medicare doesn’t cover hearing aids or exams for fitting hearing aids
  • Medicare Advantage: Supplemental hearing benefit (Reference): Some Medicare Advantage Plans (Part C) offer extra benefits
  • HCSC: Business acquired (Ownership): Medicare Advantage, Medicare Supplemental Benefits, Medicare Part D and CareAllies businesses
  • Cigna Healthcare: Cigna Healthcare hearing supplier announcement for 2026 (Program administration): Start Hearing
  • Count unit is contract-plan-segment, not unique available choices or people; SNPs included; no enrollment weighting.
  • Missing cap does not mean unlimited or no coverage; copay endpoints are separate distributions, not a synthetic price range.
  • No plan selection, enrollment links, individual bid_id, telephone number or retail device price.
  • State rows: no coverage-cap stratum is reported for Cigna plan segments nationally, so no cap column is shown. A median based on fewer than 5 plan segments is hidden.
  • State-row shares count mandatory supplemental benefits only; a benefit sold as an optional package is not counted, so a low share does not mean no hearing coverage.

Does Cigna cover hearing aids under Medicare Advantage?

First, check which Cigna holds your policy. The name now covers two separate businesses.

  • Medicare plans. Health Care Service Corporation (HCSC) completed its purchase of The Cigna Group's Medicare Advantage, Medicare Supplemental Benefits, Medicare Part D and CareAllies businesses in 2025. In the 2026 CMS file, these plans carry the marketing name Cigna Healthcare, with HCSC as parent organization.
  • Employer and individual medical plans. They are not on that acquisition list, and the CMS counts below say nothing about them.

On the Medicare side, the answer is yes. We counted 224 plan segments marketed as Cigna Healthcare, grouped in 172 distinct contract-plans, leaving out employer-only plans and PACE. Why more segments than contract-plans? A contract-plan can be split into segments that serve different counties on different terms, and each segment is its own filing row; we count rows. All 224 (100%) list prescription hearing aids as a mandatory supplemental benefit. All of them also list a routine hearing exam and an over-the-counter hearing aid benefit. HCSC files other Medicare plans under other brands; only segments whose CMS parent or marketing name contains Cigna are counted here.

What the 2026 CMS filings show for Cigna

Cigna Healthcare's filings follow one design nationwide: the benefit on every segment, with the member's share set as a copay per hearing aid.

  • Median reported minimum copay per aid: $399, from 224 segments.
  • Median reported maximum copay per aid: $1,800.
  • Mandatory routine hearing exam: 100% of segments.
  • Mandatory over-the-counter hearing aid benefit: 100% of segments.

The file holds no stand-alone dollar cap for any Cigna segment, whether per ear or for both ears, so the table above has no cap figure for Cigna. That is a filing pattern. It does not prove the benefit is unlimited, and it does not tell you how many aids a plan allows or how often.

Why $399 and $1,800 are not one plan's price range

The two medians come from two separate lists. One list holds the lowest per-aid copay each segment reports; the other holds the highest. A given plan can sit above or below either median, so read them as markers for comparing filings, not as what one plan charges.

Which hearing aids fall at the low end and which at the high end is set in the plan's own documents, not in the CMS file. Before you add up a cost, check two things in the Evidence of Coverage: whether the copay applies per aid or per pair, and which device level carries which copay.

These copays exist only because the plan adds the benefit. Original Medicare does not pay for hearing aids or for the exams to fit them; some Medicare Advantage plans offer hearing as an extra benefit.

How Cigna coverage differs by state

Cigna Healthcare's Medicare segments cluster in the South. The file places 29 in Texas, 23 in Georgia, 20 in North Carolina and 18 in Alabama, against 1 each in New York and New Mexico. Tennessee (17) and Florida (16) follow; outside the South, Pennsylvania leads with 13.

The copay barely moves with the map. In every state with five or more segments, from Maryland (5) to Texas (29), the median reported minimum copay is the same $399. What changes from state to state is the number of segments, not the median copay.

States with few segments, such as Colorado and Virginia with 4 each or Washington with 3, show counts without a median in the table above. A segment that serves several states appears in each one, so the state counts overlap and do not add up to 224.

Start Hearing, Amplifon and what stays outside these numbers

Cigna Healthcare told providers that, effective January 1, 2026, Start Hearing replaces Amplifon Hearing Health Care as the national hearing aid provider for its medical plans with a hearing aid benefit. That notice speaks for Cigna Healthcare medical plans. It does not say which vendor a given HCSC Medicare segment uses; that plan's own documents name it.

Also outside this page:

  • Job-based Cigna coverage, which follows the employer plan's contract and any state rule; see hearing aid insurance by state.
  • Optional packages bought for an added premium, which the mandatory figures leave out.
  • Enrollment. Counts are plan segments, so a plan with few members weighs as much as a large one.
  • Device prices. A copay is the member's share under a plan, not a retail price.

For the same CMS fields across all carriers, see Medicare Advantage hearing aid coverage.

Frequently asked questions

What does Cigna pay for hearing aids?

In Medicare Advantage, Cigna Healthcare's 2026 filings report no stand-alone dollar cap; the member pays a copay per aid instead. Across 224 segments, the median lowest copay is $399 and the median highest is $1,800. What a job-based Cigna plan pays depends on that plan's own contract.

Does Cigna cover hearing aids in 2026?

Yes, for Medicare Advantage plans sold as Cigna Healthcare: all 224 segments in the 2026 CMS file list hearing aids, a routine hearing exam and an over-the-counter aid benefit. HCSC now owns these Medicare plans. For a Cigna employer plan, check that plan's benefit summary.

What does Cigna cover for hearing aid?

The 2026 Medicare filings list three hearing benefits on every Cigna Healthcare segment: prescription hearing aids, a routine hearing exam and over-the-counter hearing aids. The Evidence of Coverage sets which devices, how many and how often.

What company does Cigna use for hearing aids?

For Cigna's commercial medical plans, Start Hearing; for a Medicare plan now run by HCSC, the plan's own documents name the vendor. Cigna Healthcare announced that Start Hearing replaces Amplifon Hearing Health Care as the national hearing aid provider on January 1, 2026, for its medical plans with a hearing aid benefit.

Sources

Figures come from the CMS Plan Benefit Package files for contract year 2026, hearing section, read in October 2026. The Cigna group holds segments whose CMS parent organization or marketing name contains Cigna; HCSC business under other brands is excluded. Commercial Cigna plans are not in the file. A segment counts once nationally and once in each state it serves.

  1. https://www.cms.gov/files/zip/pbp-benefits-2026.zip
  2. https://www.medicare.gov/coverage/hearing-aids
  3. https://www.hcsc.com/newsroom/news-releases/2025/completes-cigna-medicare-acquisition
  4. https://providernewsroom.com/cigna-healthcare/health-plan-news-cigna-healthcare/start-hearing-to-replace-amplifon-as-the-national-hearing-aid-supplier-on-january-1-2026/

Cost and coverage research, not medical advice. This page describes plan filings and does not recommend or sell any plan; confirm benefits in the plan's Evidence of Coverage.