Costco Hearing Aids in Canada: Price, Trial, Warranty and Funding

What Costco Canada shows online, and what it doesn't

Costco Canada's terms forbid automated reading of its website, so its hearing aid pages were opened by hand in a browser on November 3, 2026. Here is what they showed.

• No price in Canadian dollars. The hearing aid centre page showed no price. The Philips HearLink item page, opened again with a warehouse set under "My Warehouse", still showed none. The price is given in the centre, after the hearing test.
• Free services. Hearing tests, follow-up appointments, cleaning and checks are listed as free.
• Loss and damage. Listed as free, with no deductible.
• Refund terms. They aren't detailed on the hearing aid pages read, and the general returns policy has exceptions. Ask the centre to write down how a return works for hearing aids before you pay.

Our Costco hearing aids page covers the US offer, in US dollars. For Canada, the only reliable figure is the written quote the centre gives you.

Costco Canada's trial period and repair warranty

Costco Canada's hearing aid page gives a 180-day trial period. The Philips HearLink item page lists a 3-year repair warranty, and the owner's notes give the same 3 years for the Jabra Enhance Pro PM item, whose page address wasn't recorded.

For scale, the Veterans Affairs Canada audio services policy describes a provider follow-up "following a trial period of ninety (90) days" to confirm the person is satisfied with the equipment. Costco's written trial is twice that length. Neither figure says what happens to the hearing test or fitting fees if you return the aids, so ask about that too.

Which hearing aids Costco Canada names, and their Health Canada licences

Health Canada lists hearing aid licences in its Medical Devices Active Licence Listing (MDALL). The two families named on the Costco Canada pages read appear there:

• Philips HearLink. Licence 102611 for the behind-the-ear models and licence 102702 for the receiver-in-the-ear models, both class 2, both held by SBO Hearing A/S.
• Jabra Enhance Pro PM. Licence 82704 for the behind-the-ear wireless models and licence 84142 for the in-the-ear wireless models, both class 2, held under a GN ReSound Canada name.

A licence covers a device family. It doesn't tell you which model, technology level or configuration a given Costco item is, and it isn't a quality rating. Ask the centre for the exact model name on your quote; you can then look it up in MDALL yourself. Our pages on Jabra hearing aids and hearing aid brands cover the makers.

Ontario: what ADP pays and who can sell to you

Ontario's Assistive Devices Program (ADP) can pay part of a hearing aid. Its page says it covers 75% of the cost of hearing aids up to a maximum of $500 per side for each type of aid, and you pay the rest.

Two rules matter if you're thinking of buying at Costco in Ontario:

• The aid is bought from a vendor registered with ADP, and that vendor submits the application form.
• "If you order or buy your hearing aid(s) or FM system before these steps have been completed, ADP will not cover any portion of the cost."

So before you sign, ask the warehouse centre whether it is registered with ADP and whether it will file the form. If it isn't, the ADP share is lost.

Alberta: AADL cost-share and approved vendors

Alberta Aids to Daily Living (AADL) funds hearing aids for some groups. For adults 65 or older, its page says:

• with a low income, you may be eligible for funding towards 2 hearing aids or a personal listening device once every 5 years;
• with a higher income, funding towards 1 hearing aid or a personal listening device once every 5 years.

The client pays 25% of the cost of program benefits, up to a maximum of $500 per family per benefit year (July 1 to June 30), unless an exemption applies. Approved vendors include hearing aid vendors, and "AADL cannot refund clients who purchase their own medical equipment and supplies before being assessed and authorized". The rule is the same as in Ontario: get authorized first, then buy from an approved vendor, and ask Costco whether its centre is one.

Veterans: Veterans Affairs Canada audio services

Veterans Affairs Canada's Audio Services policy (POC 3) says audio services include hearing tests and the provision of hearing aids and hearing aid accessories, and its providers follow up after a 90-day trial period. If you are a VAC client, ask VAC which providers it pays before you buy anywhere, Costco included.

Comparing with Connect Hearing

Connect Hearing is a chain of hearing clinics, not a warehouse club. Its careers page describes it as "one of the strongest brands in the Sonova Group". Its offers page describes a Hearing Care Plan: "Each Hearing Care Plan agreement is a term of 36 months", and the plan is limited to Sonova products and Roger on Sphere.

We publish no Connect Hearing price, and no CAA discount figure: none has been read and dated by us. If you compare it with Costco, put the two written quotes side by side, per aid, and ask Connect Hearing what the plan includes over its term and what happens if you stop before the end. For the US company named Connect Hearing, see our hearing aid brands page.

What to ask a Costco centre in Canada before you pay

Because no price is published, the visit is where you compare. Questions that follow from the written terms above:

1. What is the written price per aid and per pair, and what does it include?
2. What is the exact model name, so I can find its Health Canada licence?
3. How does a return work within the trial, and is anything kept back?
4. Is this centre registered with ADP (Ontario) or approved by AADL (Alberta), and will it file the form before I buy?

Take the written quote to a clinic for comparison. Our page on free hearing tests in Canada lists where the test itself costs nothing.