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Eargo Hearing Aids: Is Eargo Still in Business, and What Can Owners Do?

No. On July 15, 2026, Eargo and its parent, LXE Hearing, entered assignments for the benefit of creditors, and an assignee is managing a wind-down. Eargo's notice says your aids are expected to keep working. It set October 22, 2026 for the end of the app and support, and January 31, 2027 for claims.

Cost and coverage research team

Figure 1

Eargo wind-down dates, from Eargo's September 15, 2026 notice

Eargo wind-down dates, from Eargo's September 15, 2026 notice
Assignment for the benefit of creditors; U.S. wind-down begins July 15, 2026 Began Five companies are named in the notice
Eargo customer notice issued September 15, 2026 Issued Source of the dates in this table
New warranty or repair requests Through September 15, 2026 Closed Refund or payment claims go to the Proof of Claim route
Eargo App in app stores; cloud connection October 22, 2026 Date passed Version 9 expected to keep local functions on its phone; older versions expected to stop
Customer and technical support Through October 22, 2026 Date passed Saved papers and manuals are your record from here on
Eargo manuals and guides on eargo.com Download advised before October 22, 2026; archive available until October 30, 2026 Both dates reached Save any copy you can still find
Proof of Claim deadline January 31, 2027, 5:00 p.m. Pacific Time Open A Sunday; filing leads to a review, and payment is not promised
How to read these numbers (1)
  • Dates are the ones Eargo's notice set. Status shows where each date stood when the notice was read on October 30, 2026; we did not test the app or call support.
Source:

Is Eargo still in business?

No. An assignee is winding down Eargo's companies.

Eargo's notice, dated September 15, 2026, names July 15, 2026 as the day LXE Hearing, Inc., Eargo, Inc., Eargo Hearing, Inc., Eargo Screening, LLC and hearX USA, Inc. entered assignments for the benefit of creditors under California law. HearingTracker reported the wind-down on July 15, 2026.

The notice says the assignee is overseeing the companies' assets, looking at possible asset sales and running the wind-down.

The notice was read in October 2026, and the dates on this page come from it.

Will your Eargo hearing aids keep working?

The notice says your aids "are expected to continue functioning for hearing amplification and core daily use." It ties that to the controls on the aids and your last saved settings. This is the company's own expectation, in its own words.

The app has its own limits. The notice set October 22, 2026 as the day the app comes off the stores, and it said:

  • Cloud connection: "cloud connectivity will be deactivated on October 22, 2026."
  • Version 9: if installed and synced before that date, it "is expected to remain functional locally on the phone on which it is installed."
  • Updates: Version 9 gets no more software or security updates, and "future operating-system compatibility and functionality cannot be guaranteed."
  • Older versions: they "will cease to function when cloud connectivity is deactivated."
  • New downloads: "After October 22, 2026, you will not be able to download or re-download the App."

What to do now

Take these in order.

  • Keep the app if you have Version 9. Leave it on your phone, because the notice says it cannot be downloaded again.
  • Look for your manual. The notice advised downloading manuals from eargo.com before October 22, 2026, and gave October 30, 2026 as the last day the manual archive would be available. If a manual is still posted, save a copy. If you already saved one, keep it.
  • Find your purchase papers. Gather your receipt, order email and any warranty or repair papers. A claim needs "supporting documentation," and these papers may show which company sold you the aids.
  • Decide about a claim well before January 31, 2027. The section on the Proof of Claim explains how the notice describes it.
  • Plan ahead for a replacement. The last section links to our pages on cost and on help with paying.

Warranty, repairs and returns

The notice gives September 15, 2026 as the last date for warranty requests, and October 22, 2026 as the end of customer support.

For returns, it gives a period of "forty-five (45) days from the date you received the device." It says later requests "fall outside our standard return policy" and points customers who believe they are owed a refund or payment to the Proof of Claim.

Proof of Claim: the January 31, 2027 deadline

A Proof of Claim is what the notice tells you to send if you believe you have a claim for a refund or payment against one of these companies.

  • Deadline: 5:00 p.m. Pacific Time on January 31, 2027. That date is a Sunday, and Eargo's notice does not mention postmarks, so plan for your claim to arrive early.
  • What to send: "a completed Proof of Claim with supporting documentation."
  • Which company: the notice says to "file against the specific legal entity responsible for the obligation" and to "submit a separate Proof of Claim for each company against which you assert a claim." Your receipt or order email is the first place to look for the name. The FDA file for Eargo 5 and 6 names Eargo, Inc. as applicant, which shows who applied to FDA and leaves open who sold your aids.
  • Where it goes: to the assignee for Eargo, Inc., Eargo Hearing, Inc. and Eargo Screening, LLC. Take its name and contact details from Eargo's notice.
  • What happens next: the notice says filing "allows your claim to be reviewed by the Assignee, but it does not mean the claim has been approved or will be paid." It also says: "Filing a Proof of Claim does not guarantee payment."

This page reports what the notice says and is not legal advice. A lawyer can read your papers if a large sum is at stake.

What FDA records show for each Eargo model

We looked up the FDA record behind each model name in October 2026.

  • Eargo 5 and Eargo 6: file K221698 names these two models, with an FDA decision dated December 21, 2022. It lists them as self-fitting, over-the-counter aids: Class II, product code QUH, regulation 21 CFR 874.3325. The stated use is "perceived mild to moderate hearing impairment in individuals 18 years of age or older."
  • Eargo 7, Eargo 8 and Eargo SE: an FDA registration listing names them alongside Eargo 5 and 6 under code QUH and carries the number K221698. The K221698 summary itself names 5 and 6 only.
  • Eargo SE-RX and Eargo 7-Rx: a separate listing, code OSM, for prescription wireless aids. FDA classifies OSM as 510(k) exempt, so no file number is expected.
  • Link by Eargo: another listing, code QUG, for over-the-counter wireless aids. QUG is 510(k) exempt too, so no file number is expected here either.

A listing records a registered name. It leaves open whether a model is on sale or supported today. If your model's name is missing here, it did not appear when we searched the listings for "eargo."

On October 30, 2026, we also searched FDA's recall data for "eargo" as the recalling firm and in product descriptions. Both searches returned no match. That result covers those words, those fields and that date.

If you need to replace your aids

These pages cover what a replacement can cost and who may help you pay, with no ranking of brands:

Frequently asked questions

What happened to Eargo hearing aids?

The maker's companies entered assignments for the benefit of creditors on July 15, 2026, and an assignee is managing a wind-down. By the dates in the notice, warranty requests closed after September 15, and the app and customer support ended on October 22, 2026. Claims run until January 31, 2027.

Can I still buy Eargo hearing aids?

We hold no current seller or price reading for Eargo. The notice speaks to existing customers and says an assignee is looking at possible asset sales. A pair bought now would come after the dates for warranty requests and app downloads, so check both before paying anyone.

Does Medicare pay for Eargo hearing aids?

Original Medicare does not, for any brand. Medicare.gov says: "You pay all costs for non-covered services, including hearing aids and exams." It adds that "Some Medicare Advantage Plans (Part C) offer extra benefits that Original Medicare doesn't cover," so a plan's own terms decide. See Medicare hearing aid coverage.

Sources

Dates and passages come from Eargo's customer notice dated September 15, 2026 on eargo.com, read in a browser on October 30, 2026. Each date is what the company set; we did not test the app or call support. FDA details come from openFDA searches, FDA's product classification and the K221698 file, read in October 2026; search answers are archived with their date. A no-match recall result covers the searched words, fields and date.

  1. https://www.eargo.com/
  2. https://www.hearingtracker.com/hearing-aids/eargo-hearing-aids
  3. https://www.accessdata.fda.gov/cdrh_docs/pdf22/K221698.pdf
  4. https://api.fda.gov/device/510k.json?search=applicant:eargo&limit=30
  5. https://api.fda.gov/device/registrationlisting.json?search=proprietary_name:eargo&limit=20
  6. https://api.fda.gov/device/recall.json?search=recalling_firm:eargo&limit=10
  7. https://api.fda.gov/device/recall.json?search=product_description:eargo&limit=10
  8. https://api.fda.gov/device/classification.json?search=product_code:OSM
  9. https://api.fda.gov/device/classification.json?search=product_code:QUG
  10. https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfPCD/classification.cfm?id=OSM
  11. https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfPCD/classification.cfm?id=QUG
  12. https://www.medicare.gov/coverage/hearing-aids

Cost and coverage research team Methodology

Cost and coverage research, not medical advice, and not legal advice. Read the official notice before you file anything, and talk to a hearing care professional about your hearing.