Lexie Hearing Aids: What Changed, What to Do and By When

What happened to the company behind Lexie

On July 15, 2026, LXE Hearing, Inc. and related U.S. companies each entered an assignment for the benefit of creditors under California law and began winding down. The Hearing Review also reports that LXE confirmed it is shutting down its U.S. business.

The company explained the details to customers in a notice dated September 2, 2026. We read it on October 30, 2026. Its dates fill the table and the sections below, apart from one older press date, flagged where it appears, and the coverage figures in the questions at the end. The notice is posted at lexiehearing.com/us, and its own wording always comes first.

What closed, in date order

The notice set these dates ahead of time. We report them as written and have not tried the app or the support lines ourselves.

After September 15, new warranty or repair requests were no longer accepted.

On October 8, 2026, the Lexie App was due to leave the app stores, and its cloud connectivity was due to be switched off.

Through October 22, 2026, customer and technical support for the App was to remain available.

Until October 30, 2026, the archive of Lexie user manuals and product guides was to stay available at lexiehearing.com/us/support.

Articles from the summer may show an older date. HearingTracker's report on the start of the wind-down said customer support would continue through at least September 15. The later notice gives October 22 for App support, so go by the notice.

Will your Lexie keep working?

Here is the company's sentence in full: "Your hearing aids are expected to continue functioning for hearing amplification and core daily use utilizing local on-device controls or your last saved local profiles."

That is LXE's expectation, reported here as written. We have not tested a Lexie.

The sentence points to two things: the controls on the aids, and the settings last saved on them. That matters more for some models. HearingTracker reported that the Lexie B3 Powered by Bose relies on the app for full setup and customization.

What you can do now

Read the notice at lexiehearing.com/us. It is the official text, and it says who to contact and how.

Decide whether a claim makes sense for you. The notice sets January 31, 2027 as the deadline for a Proof of Claim, with a cut-off of 5:00 p.m. Pacific Time, so read its rules well before that day.

Check your delivery date against the return wording. The notice gives a period of forty-five (45) days from the date you received the device, and adds: "Requests received more than 45 days after delivery fall outside our standard return policy." For those late requests, it points you to the Proof of Claim.

Plan ahead for repairs. New warranty and repair requests closed after September 15, so a fault may mean paying for a repair elsewhere or buying a new pair.

Proof of Claim: the deadline and what the notice says about payment

A Proof of Claim is the form the notice asks you to send to the Assignee, the party it names to receive claims. The deadline is 5:00 p.m. Pacific Time on January 31, 2027.

The notice is plain about the outcome: "Filing a Proof of Claim does not guarantee payment." Treat any money back as uncertain, and weigh your time against that.

Each company went through its own assignment, so the company you name matters. The notice asks you to "file against the specific legal entity responsible for the obligation." For Lexie, it names hearX USA, Inc., in the words "as assignee for the benefit of creditors of hearX USA, Inc." Compare that name with the one on your receipt, and read the notice if they differ.

The Assignee's address and e-mail are in the notice, and we leave them there so that you work from one official source. This page informs you about the notice and is not legal advice. For a question about your own claim, ask a lawyer.

If you are thinking about a replacement

This page lists no Lexie prices and names no replacement. A shop listing says little about a product whose U.S. company is winding down, so ask any seller who would handle a repair before you pay.

For what a new pair costs, our affordable hearing aids page sets out what you pay by buying channel. The links below also cover Medicare, Medicaid, VA care, free programs, trial periods and payment plans.